Most helpful review

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Complaint

Chuck E Cheeses - Complaint
Service & procedures were awful. The parents were shocked at the treatment & the hostess was never present we had to constantly looked for the hostess or manager! Things were thrown out in reference to the party & not allowed to keep! Overcharged bill no set up when arrived Coil wrist bands with cards were not available! Given 15 minutes after party arrived! We arrived at 2:45! Party was suppose to be from 3. -5 pm I need a call back please! Thank you
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ID
#3814660 Review #3814660 is a subjective opinion of poster.
Location
Brooklyn, New York
Pros
  • Hostess
Cons
  • Did not like the set up was not wat it said it would be
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Complaint

I would never go to a Chuck E cheese again There is no customer service politeness in Janesville Wisconsin Very rude employees Employees that get smart with the customers and connect count money wait forever for food rip off kids for there prizes Don't go

User's recommendation: Don't go.

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ID
#4016533 Review #4016533 is a subjective opinion of poster.
Pros
  • Kids have good time
Cons
  • Rude employee
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Discrimination against a little black girl by one at Chuck E cheese employees dressed as a mouse

Have to hearing that a little girl would discriminated by their mouths mascot representing Chuck E cheese but we're no longer eat at Chuck E cheese or use it facilities I tried calling customer service with no response they just hang up on you

User's recommendation: All people are the same except for the color of their skins and this is a shame what your employee did I hope you guys reach out to the little girl and try to make it up to her and buy me calling customer service and no answer or hang up on me twice I lost even more respect.

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ID
#3818489 Review #3818489 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
Apology

Italian hoagie