Chuck E Cheeses Phone Numbers and Emails

Toll-Free Number:

  • (888) 778-7193

Customer Service:

  • (833) 268-2201
  • (718) 292-7812
    Bronx, New Jersey, NY
  • (718) 783-4570
    Brooklyn, New York, NY
  • (972) 258-8507
    CEC Entertainment, Inc
  • (919) 793-6084
    Durham, NC
  • (516) 483-3166
    Hempstead, New Jersey, NY


  • (214) 627-8019
    Evenings & Weekends
  • (972) 258-4223

Chuck E Cheeses Emails:

Customer Service
Fundraising/ Donations
Jobs/ Career
More phone numbers and emails Less phone numbers and emails

Chuck E Cheeses Contact Information

Chuck E Cheeses Help Center:

Corporate Office Address:

CEC Entertainment Concepts, LLC
1707 Market Place Blvd, Suite 200
Irving, Texas 75063
United States

Other Info (opening hours):

Guest Relations Working Hours:

Monday – Friday | 8 a.m. – 5 p.m. (CT)

Chuck E Cheeses Rating Based on 90 Reviews

Rating details

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Customer service
Price Affordability
Product or Service Quality

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Rating trend

Summary of Chuck E Cheeses Customer Service Calls

01:51 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chuck E Cheeses Customer Service?

Employment Question:

  • “Job”
  • “Payroll”
  • “Need copy of W2”

Staff Question:

  • “Complaint of manager”
  • “No manager on duty”
  • “Order poor service”

Request for Information Question:

  • “Need help with my email and yet no one is answering”
  • “For a party Five children and five adults how much”
  • “Party question”

Payments and Charges Question:

  • “Charge”
  • “Charged me double when i paid for service for a while month”
  • “Payment”

Refund Question:

  • “Refund for birthday party reservation”
  • “Complaint of store and refund”
  • “Need a refund”

Cards Question:

  • “Gift card”
  • “Money card not activated”
  • “Any in gift card”

Website/ Application Question:

  • “App not working”
  • “Cant change reservation on website”
  • “I want my rewards but your site and app is not working”

Activation/ Cancellation Question:

  • “Need to cancel a party. Been trying since i booked it. Nobody will answer and the website is not providing with the option.”
  • “Cancellation”
  • “My party got canceled due to the covid19 and I have not received my refund”

Product/ Service Question:

  • “Food”
  • “I need my workday username and password”
  • “Customer Complaints-Food poisoning”

Shipping and Delivery Question:

  • “I made reservations for a party and I am not coming up”
  • “I still have not received my w2 & not able to sign into workday”

Account Question:

  • “Password reset email not sent”

Other Question:

  • “Birthday party”
  • “Call me”
  • “I bought a summer pass and I have 2 sessions left now I'm told I can't use it”


Chuck E Cheeses Delivery Policy
To read more:
Chuck E Cheeses Terms of Service
To read more:
Chuck E Cheeses Privacy Policy
This privacy policy applies to Chuck E Cheeses do not seek to acquire information specifically from children under the age of 13 on the Chuck E. Cheese's website or its mobile applications. The Company do not ask The Client for, access or track any location based information from The Customer's mobile device at any time while downloading or using Company's Mobile Applications or Services. For most mobile devices, The Customer are able to withdraw The User's permission for Chuck E Cheeses to acquire this information on The Customer's location through the device settings. Please note that the website may not function properly following deletion, and that Chuck E Cheeses may be required by law to retain certain information. When The User of Website download and use Chuck E Cheeses's' Services, Website automatically collect information on the type of device The Client use and the operating system version so that The Company may provide The User with the correct version of Company's application(s).
To read more:
Chuck E Cheeses FAQ
To read more:
Top Chuck E Cheeses Services

Customer Care, Manager, Sanitary Conditions

Top Chuck E Cheeses Products

Pizza, Coupon, Pepperoni Pizza

Chuck E Cheeses Pros and Cons

Pros: Fun for kids, Kid friendly atmosphere and safety, Fun running around, When caillou dies, Hostess

Cons: Unprofessionalism, Management, Did not like the set up was not wat it said it would be, Terrible management, Bad experience for employees

Related Companies

CEC Entertainment


Chuck E Cheeses is a chain of American family entertainment centers. Chuck E. Cheese's is the main brand of CEC Entertainment, Inc., with its headquarters in Irving, Texas. The concept is a sit-down pizza restaurant, complemented by arcade games, amusement rides, an animatronic show, and other diversions, such as climbing equipment, tubes, and slides. The brand is represented by Chuck E Cheeses, an anthropomorphic rat. The company was founded by Nolan Bushnell in 1977. First Chuck E Cheeses was labeled as the first family restaurant to integrate food, animated entertainment, and an indoor arcade. Today the company operates 542 restaurants. While its primary focus is pizza, Chuck E Cheeses also offers cold-cut sandwiches, buffalo wings, salad bars and desserts.

Chuck E Cheeses reviews and complaints

Chuck E Cheeses is ranked 267 out of 2510 in Cafes, Restaurants and Bars category

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