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I order from the Chuck-E-Cheese in Central Park Fredericksburg Virginia on the website it says delivered so I place the order for I think two pizzas and some wings later they called me and told me that one of the toppings that I wanted on my pizza they didn't have so I substituted with something else and they told me they'll put it in the oven so I waited almost 2 hours and there was no pizza so I called the store and they told me that they didn't deliver even though the website said they delivered so I told him the manager that I didn't have a car to come and get the pizza and I want to cancel the order and I want a refund so he told me that they don't issue refunds they don't even really have cash there at the store I will have to contact the company so he told me to go on the website and ask for refund website I had a hard time trying to figure out how to do it I called the manager back at the store he said and gave me instructions and when I went back on the website what he told me was totally wrong so I sat here for about an hour or so trying to figure out how to issue a complaint and to get a refund and this was almost a week or two ago I think my order number at the store was 183 it's not the order number then my name is Ashley blount. If they didn't deliver how come I have to put my address in to where I live
Monetary Loss: $26.
Preferred solution: Full refund.
Chuck E Cheeses Pros: Deal.
Location: 1280 Central Park Blvd, Fredericksburg, VA 22401
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