Anonymous
map-marker Chicago, Illinois

Horrible!

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Your manager is the most unprofessional in the st. Charles Missouri location I've ever met in my entire life! Could you please have someone call me at 314-532-****. I tried to call him back the manager to talk to him and he hung up on me. My name is Bridget Perkins if someone could please call me back I would appreciate it.Thank you-
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Cai Nba
map-marker Southgate, Michigan

Refund

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I would like a refund for my order today power went out and I order my things and wasn't able to receive my order because of power outage.
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Jorge g Kfo

Machine charged me 44 dollars for one hour

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My kids werent even happy or satisfied
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Mellany Boy
map-marker North Charleston, South Carolina

Very very bad service oshsa is needed immediately

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It happened yesterday I need some one to call me please asap or I will be calling osha
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Devion Emy
map-marker Mississauga, Ontario

Customer Complaints-Food poisoning

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Held a 7th birthday party with you guys and more than half of the people there got food poisoning.

This is at the 4141 Dixie road location on Saturday April 6th. It was a party under Ariayah.

While I was still at I started to feel a headache. After we got home my girlfriend (mother of the Ariayah) and Ariayah started to feel sick as well. She is still sick now.

We called around and asked about all the kids and almost every case parent or child wasn’t well. Resulting in vomiting or the runs.

I feel this is terribly bad service for a child’s birthday party and need to figure something out so other Childrens birthdays aren’t ruined. We paid way too much for this birthday to walk away with food poisoning as our lasting memories of her birthday is constant vomiting.

I believe we should not have to pay for what has happened to us and wish to talk to someone about this immediately.

I can be contacted at the above email or number please contact.

Jason

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Reason of review:
Bad quality
Kisha S Zdz
map-marker Bedford Hills, New York

MISMANAGEMENT AT CHUCK E. CHEESE'S NANUET

I returned the call to the location to confirm a party for Sunday. I spoke with a person who presented himself to be a manager names Khamani (may be mispelled) who was discourteous and disrespectful. I was tempted to cancel the party which I expressed to this individual who replied "Chuck E. Cheese's doesn't care". The lack of respect and regard is deplorable and should not be tolerated by the brand.
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Reason of review:
Poor customer service

Preferred solution: Price reduction

Jorge g Kfo

The machine charged me twice

I want my money back now!!!
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Cathleen Gbd
map-marker San Fernando Valley, California

Because a person verbally assaulted me and the supervisor did not help me with my complaint

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it was Saturday the 13th I was playing on a machine and a male person came to bother me when I was playing and the supervisor came and told me that I had to move when I was playing and is burbank
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Reason of review:
Poor customer service
Connie P Vhq
map-marker Cashiers, North Carolina

Black face

I visited the Chuck E Cheeses in Spartanburg, SC with three kids ages one and two. During one of the featured video cartoons, there were a black face alligator looking creature. The creature had a black face big white teeth and eyes. My nieces noticed it first and said they were scared and didn’t want to see it. The one year old screamed. Why would you put something in a video like that for little kids to see. As an adult I found it offensive and disrespectful. I looked on your website for the cartoon characters but it did not show up. Was that a one time deal. Ive mentioned this on facebook and it was suggested that I contact you with this complaint.
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Reason of review:
Cartoon character

Preferred solution: Let the company propose a solution

Eryn h Uym
map-marker Toronto, Ontario

*** pizza

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The pizza looked like it was built with old other pizzas, the sizes and shapes of each piece was different.
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Johnta Dfr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need my w2

Not yet. Now I need to email them requesting a new one send to me
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Anonymous
map-marker Bridgeville, Pennsylvania

SystemLocker32

We happened to be in Pasadena for a casting call, my daughter asked me for pizza, and when you have a girl as sweet as mine, you go get pizza!So I Yelped a nearby pizza place, and what popped up was SystemLocker32 E Cheese's Pizza. The reviews were a bit strange because some say the place never existed and that it's a lie.. Well I actually was there and I'm one of those people who don't get into all that conspiracy theory *** or anything make believe. Anyway back to the SystemLocker32e's.. We walked in and I quickly noticed a strange vibe about the place, the employees there weren't anything happy or cheerful as the animatronics looked. The lady took my order, we just wanted something easy, as my kids don't do veggies, but will do pepperoni and cheese without a doubt. So the order was made, and I sat down near the friendly looking animatronics. One stood out to me, and that was the purple one (Don't remember the names) but it had this strange stare as if he was actually alive, and I'm not one to believe that *** stuff, but man this thing was *** My kids were asking about a smell coming from the animatronics, my pinus were pretty bad so I couldn't make out what they were smelling, but my wife said it was funky and it took away the enjoyment of the place. We moved closer to the entrance to not smell that horrid smell they were describing. After about 30 mins our pizza arrived, and Mmmmmm richer it was so cheesy and looking so tasty. We devoured that pizza in no time.. nom nom nom!!I have to say Freddy E Cheeses's makes some of the best pizza here in Pasadena, and if it weren't for the smell of those old animatronics, we would come back again. Product or Service Mentioned: SystemLocker32 E Cheeses Customer Care. Reason of review: Dead children stuffed inside suits. Preferred solution: Full refund. I liked: When caillou dies. I didn't like: Animatronics.
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Loss:
$66
Pros:
  • When caillou dies
Cons:
  • Witholding of ww2 money is illegal
  • Witholding of w2 for money is illlegal
Reason of review:
SystemLocker32

Preferred solution: Let the company propose a solution

Rama Uhw
map-marker Long Beach, California

Horrible service/food

This place is a waste of money. Probably the worst 100$ I've spent here. Waited an hour for my food. When it arrived. Mozzarella sticks were cold. Pizza was not good and my wings arrived 15 minutes after! Most games were out of order. Service sucks.
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Sudie Qjq
map-marker Burlington, Washington

Bad seves lied

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They told me one price and charged a high one i would have got something eils
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Christina b Hik
map-marker Clearwater, Florida

Horrible Manager named Meagan@ clw fl

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Someone needs to seriously look into this Manager who just recently got promoted there!!! Talk to the employees, about her... she is rude to her employees!!! My daughter works there and a few other employees have come to me personally to talk to me about how they are treated by her!!!! Your own employees are concerned and not being heard by the management team there... I had issues to discuss with her regarding the treatment there to my daughter... I asked for someone higher up... she would not give me their name or information but explained “she” is “THE” manager... after leaving... I was informed by employees there that The district manager was there at that same time... someone needs to really investigate what is going on there... employees are not being treated right
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